ace123 Terms and Conditions
Please read these terms and conditions carefully before using the ace123 platform. This document governs the entire legal relationship between you and ace123.
Introduction and Acceptance
These terms and conditions ("Terms") apply to the use of the ace123 platform and all its services. By registering on ace123 or using the site, you are considered to have fully accepted each clause of these Terms.
These Terms are drafted in accordance with Bangladeshi law and form the basis of your relationship with ace123. If you do not agree with any part of these Terms, you are advised to refrain from using ace123.
Important Notice
- ace123 provides services only to individuals aged 21 or above.
- By using ace123, you confirm that you meet the applicable legal age requirement.
- ace123 reserves the right to change these Terms at any time; notice will be given before changes take effect.
- The latest version of the Terms will always be available on this page.
Account Registration and Eligibility
To open an account on ace123, you must meet the following eligibility criteria. Providing false information may result in account termination and balance forfeiture.
Registration Requirements
- The applicant must be at least 21 years of age.
- Each individual may operate only one account.
- All information provided must be truthful, complete and up to date.
- Keeping the account password confidential is entirely the user's responsibility.
- The account must not be made available for use by any third party.
Identity Verification (KYC)
- ace123 may request documentation for identity verification at any time.
- A national ID card, passport or driving licence may be applicable.
- Withdrawals may be delayed if verification has not been completed.
- The KYC process is mandatory for fraud prevention.
- Information from submitted documents is stored securely.
Deposits, Withdrawals and Payment Policy
ace123 processes financial transactions through payment methods commonly used in Bangladesh. All transactions are conducted in Bangladeshi Taka (BDT / ৳).
Deposit Rules
- Minimum deposit amount: ৳200 (per method).
- Accepted payment methods: bKash, Nagad, Rocket, bank transfer.
- Deposited funds may only be used by the account holder themselves.
- Deposits made through a third party are prohibited and such transactions will be cancelled.
- ace123 reserves the right to review any deposit request.
Withdrawal Rules
- Minimum withdrawal amount: ৳1,000.
- Standard withdrawal processing time: 10-45 minutes.
- Withdrawal requests must be made through the same method used for the deposit.
- Withdrawals may be delayed until the wagering requirements of any active bonus have been met.
- ace123 reserves the right to put withdrawals on hold in the case of suspicious transactions.
- KYC verification must be completed before a withdrawal can be made.
Bonuses and Promotional Offers
ace123 regularly provides various bonuses and promotional offers. Each offer comes with specific conditions that should be read carefully.
Welcome Bonus Terms
- New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000.
- Example: deposit ৳1,000 and receive a bonus of ৳1,000 — total balance will be ৳2,000.
- Example: deposit ৳32,000 and receive a bonus of ৳15,000 — total balance will be ৳47,000.
- Bonus wagering requirement: the combined deposit and bonus amount must be wagered 10 times.
- The welcome bonus may be used only once per user.
- Withdrawal from bonus funds is not possible before the wagering requirements have been met.
- ace123 reserves the right to cancel a bonus without reason if evidence of a breach of conditions is found.
General Bonus Rules
- Using multiple accounts to take advantage of a single promotion is strictly prohibited.
- ace123 reserves the right to investigate if any unusual betting pattern is detected in the use of a bonus.
- All bonus offers have a set expiry date; unused bonuses are cancelled upon expiry.
- ace123 may modify or cancel promotional offers at any time.
VIP Program and Cashback Policy
ace123's VIP program has five tiers. Each tier provides weekly cashback and additional benefits. Benefits increase as you advance to higher tiers.
| Tier | Name | Weekly Cashback |
|---|---|---|
| 1 | Bronze | Up to 0.2% |
| 2 | Silver | Up to 0.4% |
| 3 | Gold | Up to 0.6% |
| 4 | Platinum | Up to 0.8% |
| 5 | Diamond | Up to 1.0% |
VIP Terms
- VIP tiers are determined at ace123's discretion and are subject to change.
- Cashback is automatically credited to eligible accounts on a weekly basis.
- In the event of a rule violation, VIP benefits may be cancelled immediately.
- Wagering requirements may also apply to cashback — please read the details of each offer.
Prohibited Activities
The following activities are strictly prohibited on ace123. Violating these prohibitions will result in the immediate closure of the account and all balances may be forfeited.
Technical Prohibitions
- Placing bets using any kind of bot, automated software or artificial intelligence.
- Attempting to gain unauthorised access to ace123's systems.
- Attempting to influence game outcomes in any way.
- Accessing from a restricted region using a VPN or proxy.
Financial Prohibitions
- Using ace123 for money laundering or to conceal the source of illegal funds.
- Abusing bonuses or promotions by opening multiple accounts.
- Depositing from a third party's account or withdrawing on behalf of a third party.
- Deliberate reverse betting or "bonus hunting" activities.
Copyright and Intellectual Property
All content on the ace123 platform — logos, designs, software, text, graphics, multimedia elements — is the exclusive intellectual property of ace123. No content may be reproduced, distributed or used commercially without prior written permission from ace123.
Permitted Use by Users
- Viewing and using ace123 content for personal, non-commercial purposes.
- ace123's logos or trademarks may not be used without permission under any circumstances.
- Decompiling, reverse engineering or modifying any ace123 software is strictly prohibited.
Privacy and Data Protection
ace123 places the highest priority on protecting users' personal data. The platform keeps your information secure through SSL encryption and advanced security measures. For more details, please read our Privacy Policy.
Data Collection and Use
- Personal information provided during registration is used solely for the purpose of delivering services.
- ace123 never sells personal information to third parties.
- Transaction data is retained for financial security and compliance purposes.
Security Measures
- All transactions are protected by SSL encryption.
- Automatic alerts are triggered for suspicious logins or transactions.
- Users are advised to use strong passwords.
Limitation of Liability
ace123 operates a safe and reliable platform; however, ace123's liability is limited in the following circumstances:
Disclaimer Provisions
- ace123 is not liable for any loss caused by internet disconnection or technical failures on the part of third parties.
- ace123 is not responsible for unauthorized access to an account caused by the user's own negligence.
- ace123 reserves the right to temporarily suspend services for maintenance when necessary.
- Gaming outcomes are entirely based on chance — ace123 does not guarantee any specific result.
- ace123 is not responsible if any account or funds are seized under the direction of legal authorities.
ace123 believes in fair play, and all game outcomes are determined through independent Random Number Generator (RNG) technology, which ensures fairness.
Account Closure & Termination
Both parties have the right to close an account. However, under certain circumstances ace123 may terminate an account without notice.
Voluntary Account Closure
- Any member may request account closure via live chat or email.
- All pending withdrawals must be completed before an account is closed.
- A self-exclusion option is also available as part of responsible gaming.
Termination by ace123
- An account may be terminated immediately in the event of a breach of these terms.
- An account and its balance may be seized if fraud or money laundering is suspected.
- If evidence of operating multiple accounts is found, all associated accounts will be closed.
Responsible Gaming
ace123 is deeply committed to responsible gaming. We believe gaming should be enjoyable, not a source of financial stress. To learn more about our responsible gaming policy, visit the Responsible Gaming page.
ace123's Responsible Gaming Commitment
- ace123 provides services to users aged 21 and above only, and strictly manages age verification.
- Users can set their own deposit limits, betting limits, or self-exclusion.
- If signs of problematic gaming are identified, ace123 will reach out to the user concerned.
- ace123 never encourages gambling beyond one's means.
- Gambling is a leisure activity — it should not be used as a source of income.
For users aged 21 and above only. Gambling can cause financial problems. Contact us if you need help.
Dispute Resolution
If a dispute arises between ace123 and a user, an attempt will first be made to resolve it through direct discussion.
Complaints Process
- Please raise any complaint first through our 24/7 live chat support.
- You can send complaints by email to: [email protected]
- Upon receiving a complaint, ace123 will investigate and respond within a reasonable time.
- ace123's decision will be considered final, though transparency will be maintained.
- All transaction and betting records are stored on ace123's servers — these will be treated as authoritative data in the event of a dispute.
Amendment & Effectiveness of Terms
ace123 reserves the right to change or amend these terms at any time. Continued use of the platform after any change will be considered acceptance of the updated terms.
Rules Regarding Changes
- For significant changes, ace123 will notify users via email or a notice on the platform.
- Once amended terms take effect, they will apply to all new transactions.
- The "Last Updated" date shown at the top of this page is always kept current.
- If any clause of these terms is declared invalid, the remaining clauses will continue to be in force.
If you have any questions about these terms, contact us via the FAQ page or directly through support.
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